Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Lyrra, including our website, song-creation services, generated songs, subscriptions, emails, mobile app, and related features (the “Services”).

Lyrra is provided by BELKALABS PTE. LTD., a company incorporated in Singapore with UEN 202445147Z and registered address at 68 Circular Road, #02-01, Singapore 049422 (“Lyrra”, “Company”, “we”, “us”, or “our”).

By accessing or using the Services, creating an account, or making a purchase, you agree to these Terms. If you do not agree, do not use Lyrra.

1. The Service

Lyrra creates original songs from what you describe: a prompt, your own lyrics, or a photo. Lyrics and music are generated with artificial-intelligence models and produced automatically, then delivered to your library for streaming and download.

AI-generated content can contain imperfections — a lyric, pronunciation, or musical choice may not be exactly what you imagined. Songs are usually ready within minutes, but generation times are not guaranteed.

2. Eligibility

You must be at least 18 years old to use Lyrra.

You agree to provide accurate account information and to keep access to your email account secure. You are responsible for activity that occurs under your account.

3. Where Lyrra is offered

Lyrra is offered to users in the United States only. We do not market the Services elsewhere, and we may decline or end access from outside that territory. Nothing stops us from offering the Services in further countries later; this section will say so when we do.

4. Accounts and login

Lyrra uses email-based login codes and Firebase authentication. Access to your songs is tied to the email address used at purchase.

You must not share login codes, attempt to access another person’s account, or use the Services in a way that bypasses our security or access controls.

We may suspend or terminate accounts that violate these Terms, create risk, misuse the Services, or are required to be restricted by law.

5. Credits

Creating a song spends credits. Credits are a prepaid usage fee, not money, not a stored-value instrument, and not redeemable for cash. They exist to meter the cost of the generation you ask for.

• The price varies per operation. Different operations cost different amounts, because they cost us different amounts to run.
• The price is quoted before you commit. The exact credit number is shown on the Create button before you press it, and that is what you are charged. There is no metering after the fact and no post-hoc reconciliation.
• Failed generations refund automatically. See section 7 and the Refund Policy.
• Credits do not roll over. Subscription credits are set at the start of each billing period; unused credits from the previous period do not carry into the next one.
• Downloading your songs in MP3 or WAV, and the cover art we generate for them, cost nothing.

5A. Credit packs

If your subscription is active or scheduled to cancel at the end of the period, you can buy a credit pack — a one-time purchase of extra credits on top of your plan. Credit packs are not available while your subscription is past due, while a payment dispute is open on your account, or while an account-deletion request is pending.

A credit pack is a single, one-time charge. Buying a pack does not change your subscription’s price, plan, or renewal date.

Pack credits are a separate balance from your plan’s credits. They do not expire, they are spent only after your plan’s credits for the current period run out, and they keep working if your subscription later ends. Buying another pack still requires an active or scheduled-to-cancel subscription at the time of purchase.

Credits from a pack are added to your account automatically once your payment is confirmed, usually within a minute. If your account is not yet linked to the email you paid with, the credits are added the next time you sign in and verify that email.

Refunds for credit-pack purchases are covered in section 7 and the Refund Policy.

6. Purchases, subscriptions, and billing

Lyrra is a paid service, sold as a subscription. Purchases are processed through our checkout. By purchasing, you authorize us to charge your payment method for the plan you select.

Subscriptions renew automatically at the then-current price until cancelled. Each plan states its credit allotment and its billing period before you buy.

You can cancel online at any time, from your account, without calling or emailing anyone. Cancellation takes effect at the end of the current billing period: you keep access and the credits of the period you already paid for, and you are not charged again. Deleting your account does not by itself cancel a subscription.

We may change plans, prices, or features. If required, we will notify you before price changes take effect.

7. Refunds

If a generation fails, the credits it spent are refunded to your balance automatically — you do not have to ask.

Subscription payments are taken by us through our checkout. Except where required by law, subscription payments are non-refundable and cancellation takes effect at the end of the current period. Full mechanics are in the Refund Policy.

8. AI generation and marking

Every song on Lyrra is generated by AI. No human performer sings it and no human musician plays it.

Audio we deliver is marked as AI-generated in its file metadata, and pages that publish a song publicly are labeled as AI-generated. Do not remove or obscure that marking, and do not present a Lyrra song as a human performance.

9. Acceptable use

The full rules are in the Acceptable Use Policy, which forms part of these Terms. In summary, you agree not to:

• use the Services for unlawful, harmful, abusive, or fraudulent purposes;
• imitate a real artist’s voice, name, or likeness, or request material that infringes someone else’s copyright;
• submit details about another person that you do not have the right to share, or use a song to harass, defame, or impersonate anyone;
• scrape, copy, resell, or redistribute Lyrra content or data;
• reverse engineer, decompile, or attempt to extract source code;
• bypass purchase, security, rate-limit, or access controls;
• interfere with or disrupt the Services;
• use the Services to build a competing product or dataset;
• upload or transmit malware, spam, or infringing content.

10. Your songs and intellectual property

You own the songs you create. Subject to these Terms and to your having paid for the generation, we assign to you all rights we hold in the audio, lyrics, and cover art produced from your inputs, and the rights our generation providers pass through to us pass through to you with them. You may use those songs personally or commercially.

Two limits, both outside our gift: we cannot grant rights in material you did not have the right to submit, and AI-generated material may not be protectable by copyright in every jurisdiction.

We keep a licence to host, store, and process your songs so that we can deliver them to you, and to use them in anonymized aggregate form to operate and secure the Services.

Lyrra and its licensors own the Services themselves — software, design, interfaces, brand, logos, and example content.

11. Content you provide

You retain ownership of the details you submit — prompts, lyrics, photos, names, memories, and other inputs. You grant us a limited licence to host, store, and process that content only as needed to create your songs and to provide, maintain, protect, and improve the Services.

You are responsible for the content you submit and must not submit content that is unlawful, infringing, abusive, or harmful.

12. Third-party services

Lyrra relies on third-party services for authentication, hosting, AI generation, payments, subscriptions, email, and security. They are listed in the Privacy Policy.

We are not responsible for third-party services, websites, payment processors, or their policies. Your use of third-party services may be subject to their own terms and privacy policies.

13. Availability and changes

We may modify, suspend, or discontinue any part of the Services at any time.

We do not guarantee that the Services will be uninterrupted, error-free, secure, or available in every location or on every device.

14. Disclaimers

The Services are provided “as is” and “as available”.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and reliability.

We do not guarantee that a generated song will meet your expectations or achieve any particular emotional, personal, or commercial outcome.

15. Limitation of liability

To the fullest extent permitted by law, Lyrra and its directors, officers, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of data, profits, goodwill, or business.

To the fullest extent permitted by law, our total liability for any claim relating to the Services or these Terms will not exceed the greater of:

• the amount you paid to Lyrra in the 12 months before the claim; or
• SGD 100.

Nothing in these Terms limits liability where it would be unlawful to do so.

16. Indemnity

You agree to indemnify and hold harmless Lyrra, its affiliates, officers, directors, employees, contractors, and service providers from claims, losses, damages, liabilities, and expenses arising from your misuse of the Services, violation of these Terms, or infringement of another person’s rights — including claims arising from the personal details you submit about others.

17. Termination

You may stop using Lyrra at any time.

We may suspend or terminate your access if you violate these Terms, fail to pay applicable fees, create risk for the Services or other users, or if required by law.

Sections that by their nature should survive termination will continue to apply, including intellectual property, disclaimers, limitation of liability, indemnity, governing law, and dispute provisions.

18. Changes to these Terms

We may update these Terms from time to time. If changes materially affect your rights, we will provide notice where required.

Your continued use of the Services after updated Terms become effective means you accept the updated Terms.

19. Governing law and disputes

These Terms are governed by the laws of Singapore.

You agree that the courts of Singapore will have exclusive jurisdiction over disputes arising from or relating to these Terms or the Services, except where applicable consumer law requires otherwise.

Before bringing a formal claim, contact us through the contact form or at hello@lyrra.live so we can try to resolve the issue informally.

21. Contact

BELKALABS PTE. LTD.
UEN: 202445147Z
Registered address: 68 Circular Road, #02-01, Singapore 049422
Support / legal contact: hello@lyrra.live