Contact us
Write to hello@lyrra.live, or use the form below — both land in the same place. We answer within two business days, and we answer the awkward ones too.
Send us a message
What to include
- Billing — the email address on the receipt, and the date and amount of the charge. Refund mechanics are in the Refund Policy.
- Generation problem— the song’s name, roughly when you created it, and what happened. If credits were spent on a failed song, say so; they should have come back on their own.
- Account — the address you sign in with. Write from it if you can: it is how we know it is you.
- Legal / DMCA — for a copyright takedown, use the sworn form on the Copyright and DMCA page instead; a notice has to carry statements this form does not collect.
Other routes
- Copyright and DMCA — takedown and counter-notice.
- Acceptable Use Policy — content decisions and how to appeal one.
- Legal Notice — provider identity and the single point of contact for authorities.
- Accessibility — report a barrier.